Shipping Policy

Welcome to ShadeNex! We’re committed to delivering your orders quickly, safely, and efficiently.

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📦 Order Processing

• All orders are processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed on the next working day.

• Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

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🚛 Delivery Timeline

• Metro Cities: 3–5 business days

• Non-Metro & Rural Areas: 5–7 business days

• Delivery time may vary due to location, weather conditions, or courier partner delays.

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🌍 Shipping Coverage

We currently deliver across all major cities and towns in India.
For remote or restricted areas, delivery availability may be limited.

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💰 Shipping Charges

• Free Shipping on all prepaid orders across India

• Cash on Delivery (COD) is available with an additional minimal charge (if applicable)

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📦 Packaging & Safety

Your order is packed with care using secure, eco-friendly packaging to ensure the product reaches you in perfect condition.

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❗ Delayed or Failed Deliveries

If there’s a delay or issue with your delivery, please reach out to our team. We’ll coordinate with our courier partners and update you with the status.

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📩 Contact Us

For shipping-related questions, get in touch at:
📧 support@shadenex.com
🏢 Unit 822A, Spaze I-Tech Park, Sector-14, Gurgaon – 122018, Haryana, India