Privacy Policy

Last Updated: 19 April 2025

At ShadeNex, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website (www.shadenex.com).

1. What Information We Collect

We may collect the following types of information when you browse or shop with us:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party gateways)

  • Order history and preferences

  • Device information (browser, IP address, etc.)

2. How We Use Your Information

Your data helps us to:

  • Process and deliver your orders

  • Provide customer support

  • Send updates about your order status, offers & promotions

  • Improve our website and shopping experience

  • Comply with legal requirements

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies & Tracking

We use cookies to personalize your experience and improve website functionality. These small files help us track preferences, optimize performance, and deliver relevant ads.

You can choose to disable cookies in your browser settings.

4. Data Security

Your information is stored securely. We use SSL encryption, firewalls, and trusted payment gateways to protect your data from unauthorized access.

5. Third-Party Services

We may use third-party tools (like payment processors, shipping partners, and analytics tools) that access limited information only to fulfill your orders and improve our services. These partners are GDPR and privacy-compliant.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt-out of marketing emails anytime

  • Contact us regarding any privacy concern

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

📧 Email: support@shadenex.com
🏢 Address: Unit 822A, Spaze I-Tech Park, Sector-14, Gurgaon – 122018, Haryana, India

By using our website, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and all changes will be posted here.